Top 10 Questions How do I adjust the image quality - mine are fuzzy? How do I configure the Netscape Nitro software? How do I know if Netscape Nitro is working? What payment methods do you accept? How do I update my personal information? When I try to close Netscape Nitro I get an error message that I have to close Netscape or Mozilla as well. How does Netscape Nitro web acceleration work? I'm not able to connect to the Nitro service. Account & Billing How do I change my password? How do I update my personal information? I accidentally created a second account. What do I do? Netscape is changing their billing dates What if I forget my password? What payment methods do you accept? Where can I check my Netscape Nitro statements or invoices? Who do I contact with a question about my bill? E-Mail Does Netscape Nitro reduce the time it takes to send or receive email? How do I turn email acceleration on or off? Troubleshooting How do I adjust the image quality - mine are fuzzy? How do I block floating Flash Ads? How do I configure the Netscape Nitro software? How do I know if Netscape Nitro is working? I'm not able to connect to the Nitro service. What system requirements are necessary to use Netscape Nitro Web Accelerator? What types of content does Netscape Nitro Web Accelerator accelerate? When I try to close Netscape Nitro I get an error message that I have to close Netscape or Mozilla as well. Why is NetscapeŽ/MozillaŽ not working with Netscape Accelerator?

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